1976 - UNITED WAY 211 LAUNCHED
In 1973, when Charles Newton Schenck, III was United Way of Greater New Haven’s Board President, he learned of a system offered by a few United Way communities around the country. 2-1-1 provided free help over the phone – a single source for information about community services, referrals, and crisis intervention. He worked tirelessly to bring this system to Connecticut. In 1976, Infoline was created as a public and private partnership between United Way and the State of Connecticut. Connecticut was the first state in the nation to provide this service statewide.